Leadership Programs

Transitioning for the New Supervisor

What are the initial “must haves” for a supervisor? This workshop provides the new supervisor with basic required tools. Learners gain clarity of their responsibilities, as well as what it takes to manager former peers. They learn the importance of setting employee expectations and gaining employee understanding and commitment. This workshop positions the newly appointed supervisor on the right track.

Leadership Styles and Situations

What is your preferred leadership style? Upon attending this workshop, learners recognize that they have a preferred style that defines how they lead. They see its strengths and developmental areas, and learn when to adapt to meet situational needs. This is a great start for development of the emerging leader.

Delegating with Success

Do it, deposit it, or delegate it. With busy roles today, effective delegation is necessary. Which responsibilities should a leader delegate? How does one ensure a successful outcome? Learners will apply a six-step process to delegation when attending this workshop.

Motivating Talent

Help people reach their full potential. Effective leaders recognize the diversity among workforce talent, as well as ways in which to meet diverse motivational needs. In this workshop, managers gain a new perspective on diversity, how it affects motivation, and the differing motivational needs within their staff.

Managing Performance with Continuous Discussions

Successful performance management requires continuous discussions all year. This program introduces learners to a process for managing performance using a cycle that covers all aspects of performance management. Each part of the cycle focuses on performance discussions which build strong relationships and create a culture of communication.

Delivering Effective Feedback

Providing feedback about expectations can lead to more productive and satisfied employees. An effective manager tells employees when they are meeting and when they are not meeting expectations. Using a variety of models, this facilitator shares techniques, phrases, and words to deliver both types of feedback and obtain the desired response. Participants have opportunities to practice delivering feedback.

Making Thoughtful Decisions

There is an effective approach to making decisions. When faced with a problem, we have a preferred approach to coming up with a solution and may tend to overlook certain perspectives. This workshop introduces a process for making decisions that carefully considers all perspectives, resulting in a thoughtful decision.

Managing and Leading Change

Your reaction to change is critical when leading change in others. Changes have varying effects on individuals. How does your reaction to change help and hinder progress? To ensure success, leaders must be aware of their typical reaction, as well as how others react to change. In this workshop, leaders create a plan for organizing and communicating upcoming changes in their own organization. They also learn how to recognize and address others’ differing reactions so they can reach a commitment to change.

Building a Cohesive Team

Success is connected with action. Unsuccessful working relationships within teams create a discontented work environment and contribute to a reduction in productivity. Optimum Development works with Team Leaders who desire the tools to build successful teams. This workshop uses hands-on exercises for working through stages of team development, understanding diverse communication styles and effective problem solving.

Managing Conflict

Recognize conflict as an opportunity to build relationships and solve problems together. Recognizing that conflict is natural and expected is critical. This workshop addresses how individuals respond to conflict and the different approaches to come to resolutions. Participants practice conflict resolution using scenarios from their workplace.


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